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Promotional products FAQ
Release time:2013-01-31      Source:admin      Reads:
How much does the promotion product cost?
Re: As all our products are custom-made, we do not have a complete price list of promotion product, and your promotion product design will not be exactly the same as the reference sample. Please kindly send us your design with color, size and material. Then, we can quote you accordingly.

Can you provide design for promotion product?
Re: Our professional designer team will provide professional advise and service to meet the needs of customer , and the design service is for free.

Shall I pay the set up charge for the promotion product?
Re: Yes, there is a set up charge for sampling of promotion product depends on different technics.

What is your MOQ for promotion product?
Re: Generally, our minimum order quantity for promotion product is 5,000pcs, but it is usually flexible.

How to make the payment for promotion product?
Re: Generally, our payment term is 100% TT, 100% Western Union and 100% PayPal in advance.

What is the delivery time of promotion product?
Re: The delivery time for sample is about 10 days, for bulk production is about 12~15 days.

What is the shipping cost?
Re: without the sample at hand, it is hard to calculate the shipping cost. But once the promotion product sample is made, we can give you the accurate shipping cost for the promotion product.
Do you accept small quantity?
Re: We accept very small order for promotion product as long as it is feasible. We are willing to meet the requirement of our customer, but some times we are limited by the other factors such as the availability of material, minimum quantity needed to start the machine and the cost of production. Please take note the price of the promotion product for small quantity will inevitable higher.

Can you rush my order for the promotion product?
Re: Yes, we will do it in a very flexible way in order to satisfy our promotion product customer if they are in urgent needs. In some cases we can produce the promotion product in 5~8 days. But please do not over use the urgency service since it will make our production arrangement in a bad condition.

Do you sell promotion product stock?
Re: No, we do not sell promotion product stock since the tracemark and logo on the promotion product are properties of their respective holder.

Are you a manufacturer or trading company? Where located?
Re: We are a manufacturer located in Wuhan, China

What brand you have cooperated with?
Re: We have cooperated with many top brands, such as RALPH LAUREN, Calvin Klein, DKNY, INTOWN, CHAPS, DANIEL HECHTER, JOHN HENRY, NICOLE LEE, IZOD, apt.9, Michael Kors and so on.

How to control your quality?
Re: We have 100% inspection systerm ensures high quality.

Can you help me with the shipping?
Re: We have much experience in worldwide supply and distribution, we can help you in logistics and export.

Does the price of the promotion product include freight?
Re: As all our products are custom-made, we could not know the accurate weight without samples, we usually quote Ex-work price.

What is the way of shipping?
Re: We can ship your order by Express, by Air or by Sea, we will suggest you the best and cheapest way of your order
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